The second-hand marketplace Members Voice Frustration Over Size Changes
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The popular resale platform has revised its sizing categories for female and kids' apparel failing to inform every member regarding the update.
Digital Channels Response
Numerous buyers and vendors have taken to social media claiming that product pages now present a modified sizing category compared to what was initially listed as a result of the reclassification.
The platform stated the updated approach better aligns with comparable marketplaces.
It has advised users to review their products and update the measurements by hand where appropriate, which has left users frustrated.
Size Classification Updates
Previously, the sizing featured one number and one letter, such as S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was previously a 12 but currently displays as UK 16-18.
Member Accounts
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, located in Scotland, said garments she listed featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Necessary Adjustments
Another shopper, located in England, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she stated.
Service Background
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: previously, Vinted reversed a change to its shipping options following member complaints.
